shipping and returns

Distinctive and beautiful handmade earrings in aluminium, copper, silver and glass

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SHIPPING

All jewellery is presented in a gift box.

Your chosen item(s) of jewellery will be posted by Royal Mail within 48 hours of receipt of cleared payment. Every care is taken to ensure your jewellery order reaches you safely and in a timely manner.

Please ensure your address details are correct and up to date. We cannot be held responsible for non-delivery of orders when incorrect address details have been provided by the customer.

UK Orders: All items will be shipped by 1st Class UK Confirmed delivery, at a cost of £4.30, and will require a signature. Please allow up to 7 days for delivery.

Worldwide Shipping: International orders will be dispatched using International Tracked and Signed delivery, and will typically take 7 to 10 working days to Europe and 1 to 2 weeks to the rest of world. Please email me at sarah@earringart.co.uk if you are concerned. Prices are:
EUROPE: £9.00
USA, CANADA, AUSTRALIA AND REST OF WORLD: £10.00

Earring Art is not responsible for any import duties which may be applicable to your country. Please consult your local customs regulations if you are unsure about any charges you may incur.

Please contact us at sarah@earringart.co.uk if you require more information.

RETURNS

We offer a 'No-Quibble' refund but please could you notify us at sarah@earringart.co.uk within 7 days of receipt if you wish to return or exchange an item. Please keep all of your packaging if possible, and return the item in the same condition as received. Please include a copy of the original invoice. Even if your item is faulty, we would still like it back.

It is best to send returns via tracked post. Earring Art is not responsible for postage on returned items unless the item is faulty.

If you have any questions please email me at sarah@earringart.co.uk before you order.